New citywide alert system coming soon

New citywide alert system coming soon

PAWTUCKET - City officials have contracted with Emergency Communications Network LLC to license its CodeRED high-speed notification solution. The CodeRED system will provide local officials the ability to quickly deliver messages to targeted areas or the entire city, at no cost to the residents and businesses for receiving the messages.

"This is an important tool for the city of Pawtucket as we continually work to provide the safest community possible for all our residents," said Mayor Donald Grebien in a statement. "The CodeRED system will allow us to quickly notify and update our residents, through media of their choosing, in the event of an emergency."

Such emergencies can be citywide, such as notifications for hurricanes or other extreme weather, or targeted to smaller areas such as neighborhoods, such as evacuations for localized flooding.

An "all-call" verification test of the system will be conducted Oct. 28 to Nov. 1 from 10 a.m. to 4 p.m. The CodeRED system will go live shortly thereafter.

The CodeRED system was selected in part for its ability to give individuals and business professionals the ability to add their own phone numbers directly into the system's database, a key feature in assuring the most reliable phone number database to support the system. If a phone number is not in the database, the person attached to that number will not be called. The database supports sending message notifications to landline and mobile phones as well as text messages and emails, and also allows preferences to be set by the recipient.

No one should automatically assume that his or her phone number is included in the database. City officials are urging all individuals and businesses to visit the city's website at or the police website at and follow the link to the "CodeRED Community Notification Enrollment" page.

Those without Internet access may call the police department at 401-727-9100, ext. 732; the Fire Department at 401-725-1422, ext. 413, or the city at 401-728-0500, ext. 281. Call Monday through Friday, 8:30 a.m. to 4 p.m., to supply information over the phone. Required information includes first and last name, physical street address, city, state, zip code, and primary phone number; additional phone numbers can be entered as well.

"This warning system will help us to keep our residents informed through email, text, and phone when an emergency arises either natural or manmade," said Chief Paul King.

All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cell phone or VoIP phone as their primary number. "CodeRED" allows geographically based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones too, but requires an associated street address to provide relevant messages.

CodeRED gives those who want to be included an easy and secure method for inputting information. The data collected will only be used for emergency notification purposes.

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