Why charge so much for a key card?

Why charge so much for a key card?

When does a nonprofit organization or facility stop being nonprofit? Does anyone know?

I’ll tell you why I ask. Recently, a resident in a senior housing facility lost her key card allowing her access to the building, and with that key card, the key to her apartment door.

In order to replace those, the resident was charged $45; $35 for the key card and $10 for a duplicate key. And what’s worse, nowhere in all the information paperwork given to residents are those amounts listed. There are question marks in place of price.

Now any of us can have a duplicate key made for around $3, less or more depending on where one decides to shop.

And key cards cost $65 for a box of 25 ($2.60 per card).

So where does one come up with a price of $35 for a key card and $10 for a duplicate door key? Is the resident being punished for carelessness?

Or is the resident an easy mark because of her age?

Granted the key card had to be programmed, but wasn’t that done long before the resident lost hers? After all, the management must have a decent supply of programmed key cards on hand, especially for new residents. Or is the resident being charged $32 to program a card, since the card itself, remember, cost around or less than $3.

So again I ask, when does a nonprofit organization or facility stop being a nonprofit, because the facility I refer to just made a good profit from an elderly resident’s loss.

M. Geremia

Smithfield