Smithfield offering easier online access to land records

Smithfield offering easier online access to land records

SMITHFIELD – Tracking deeds, sale transfers and liens on property is now easier thanks to the new online land records management system released at Town Hall Tuesday.

Info Quick Solutions is providing programs for land records indexing and scanning, trade names, vital records, animal licensing and online land records.

Town Clerk Carol Aquilante said the company provides personal service and was selected for its ability to create additional programs, at no additional cost, for probate court, municipal court, public records requests and business licensing.

Programs are available online to the public on the town’s website, , under real property values on the online services tab. Residents can view documents online or print out copies for $2.50 per page, or less with a $50 annual subscription.

“We wanted this because the town needed more. We needed a change with companies that give us service with increased technology and was more up-to-date,” Aquilante said.

Town Manager Randy Rossi said the clerk’s office worked diligently on Monday to make the switch to IQS.

“This is a great upgrade for residents,” Rossi said.

IQS replaced the former records provider, Conduent Enterprises, which Rossi described as “clunky.” The bid from IQS projected $16,204 annual costs, or $1,407 less than Conduent’s price, though Conduent did not submit a bid.

The New York-based company previously created programs for West Warwick and Richmond, and will move on to Westerly once work in Smithfield is completed.

Aquilante said the software is easy to operate and will help the public quickly access records from the comfort of their own home. The town clerk’s office has three research computers in its records office for residents, with instructions and assistance available if needed.

Smithfield’s online system has land records and maps dating back to 1962, and will continue to add records for business owners, licensing, and more. Aquilante said records are updated daily.

“We can’t be stagnant, especially in municipalities,” she said.

While public records will continue to be added online, Aquilante said the internal process of accessing records will save time for town employees. Instead of calling the clerk, each employee will have their own login to access files not accessible to the public.

Lyn Antonuccio, deputy town clerk, said it will “certainly save a lot of time,” and offers a lot of options for improvements in the future.

IQS provides training, and its New York office administers customer support to operators and residents.

“Our goal is to provide excellent service,” said Brian Owens of IQS.

The Town Council approved a five-year contract with IQS at its Oct. 2 meeting.