United Way of R.I. launches 2-1-1 Voter Information Hotline

United Way of R.I. launches 2-1-1 Voter Information Hotline

PROVIDENCE – With Rhode Island’s Nov. 3 general election fast approaching, Secretary of State Nellie M. Gorbea has announced a partnership with United Way of Rhode Island to launch the state’s first 2-1-1 Voter Information Hotline.

The new voter information capability of Rhode Island’s 2-1-1 puts it among a select group of 2-1-1 programs in the U.S. to offer the service, according to a press release.

Historically, Rhode Islanders have known 2-1-1 as an information and referral helpline. This new partnership builds on United Way’s social service expertise and multilingual capacity with information Rhode Islanders need to ensure they can vote safely. A recommendation from Secretary Gorbea’s Elections 2020 Task Force, the hotline is a free resource available 24/7 via phone by dialing 2-1-1, then pressing 9. Users seeking voter information may also text their zip code to 898211 for assistance. Text service is available Monday-Friday, from 8:30 a.m. to 4:30 p.m. Assistance is available in more than 150 languages, and TDD/TYY access is provided for those with hearing impairments.

Trained United Way 2-1-1 call specialists are able to provide information on a range of questions voters may have about the impact of COVID-19 on this year’s elections, including: voter registration, polling locations, ways to vote, the mail ballot application process, mail ballot drop-off locations.

The 2-1-1 Voter Information Hotline will be available through Nov. 6.